Frequently asked questions
Can I get free central heating installed in PO1 for the first time?
Yes. First-time central heating is a core measure under the Warm Homes Plan. If your PO1 home currently has no central heating system and you receive a qualifying benefit, you may be eligible for a fully funded installation. This could be a heat pump central heating system or another appropriate solution determined by the free survey.
What counts as not having central heating?
Properties that rely solely on electric storage heaters, portable electric heaters, or individual room gas fires with no central boiler and radiator system qualify as having no central heating. If you have never had a boiler-based central heating system in your PO1 home, you are likely to qualify.
What type of central heating system will be installed?
The type of system depends on your property, location, and current energy infrastructure. Options include air source heat pump systems, gas central heating (where a gas connection exists), or electric heating systems with radiators. The accredited installer will recommend the most suitable and cost-effective option for your PO1 home.
Will the installation disrupt my home significantly?
Central heating installation does involve some disruption, including running pipework and fitting radiators. Most installations in PO1 are completed within three to five days. Installers are required to leave the property clean and tidy and explain the new system before they leave.
Who qualifies for first-time central heating grants?
You must receive a qualifying benefit (such as Universal Credit, Pension Credit, or Income Support) and your home must currently have no central heating. Owner-occupiers and private tenants with landlord permission can apply.
Is the eligibility check free?
Yes. The check is free and takes about 60 seconds. An approved installer will contact you within 1 to 3 working days to arrange a free survey of your PO1 home.