Frequently asked questions
Does receiving Universal Credit make me eligible for the Warm Homes Plan in BT3?
Yes. Universal Credit is one of the primary qualifying benefits for the Warm Homes Plan. If you receive Universal Credit and your BT3 home has an EPC rating of D, E, F or G, you are very likely to be eligible for funded energy improvements. Submit the eligibility form to confirm what your property qualifies for.
What home improvements can I get on Universal Credit?
Eligible BT3 households on Universal Credit can apply for loft insulation, cavity wall insulation, solid wall insulation, underfloor insulation, air source heat pumps, ground source heat pumps, solar panels, and smart heating controls, depending on the property's energy performance and suitability.
Do all Universal Credit claimants qualify?
Not automatically. You also need to meet the property condition requirements, primarily an EPC rating of D or below. The work must be done on your main residence. Owner-occupiers and private tenants with landlord permission can both apply. The free eligibility check confirms your specific circumstances.
Will claiming this grant affect my Universal Credit?
No. The Warm Homes Plan is a grant for home improvement works, not a financial payment to you personally. It is paid to the accredited installer. It does not count as income or savings for Universal Credit purposes.
How do I prove I receive Universal Credit?
You will be asked to confirm your benefit status on the eligibility form. The accredited installer will verify this during the free home survey process, usually by requesting a recent Universal Credit award letter or bank statement showing the payment. You do not need to provide proof upfront.
Is the eligibility check free?
Yes. The online form is free to complete and there is no obligation at any stage. If your BT3 property pre-qualifies, a local installer will contact you within 1 to 3 working days to arrange a free home survey.