Frequently asked questions
Does Pension Credit qualify me for the Warm Homes Plan in BT17?
Yes. Pension Credit is one of the strongest qualifying benefits for the Warm Homes Plan, placing you in the highest-priority category for funding. If you receive Pension Credit and your BT17 home has an EPC rating of D, E, F or G, you are very likely to be eligible for funded energy improvements. Submit the form to check your specific property.
What is Pension Credit?
Pension Credit is a means-tested benefit for people at or over State Pension age whose weekly income falls below a set threshold. It is separate from the State Pension. If you are not sure whether you receive it, check your bank statement for a regular payment from the Department for Work and Pensions, or call the Pension Credit helpline on 0800 99 1234.
What improvements can I get with Pension Credit?
Pension Credit recipients in BT17 may qualify for loft insulation, cavity wall insulation, solid wall insulation, underfloor insulation, air source heat pumps, ground source heat pumps, solar panels, and smart heating controls. The exact measures depend on the property's current EPC rating and suitability.
Do I need to own my home to qualify?
No. Pension Credit recipients who rent their home can also apply, provided their landlord gives written consent. Housing association and council tenants may be referred through their landlord's own scheme. Owner-occupiers qualify directly through the Warm Homes Plan.
I receive Pension Credit but my home is fairly new. Will I still qualify?
Newer properties tend to have better EPC ratings and may not meet the D or below threshold required for most Warm Homes Plan measures. However, the free eligibility check will confirm whether your specific BT17 property qualifies. There is no cost to checking.
Is the eligibility check free?
Yes. The form is free to complete and there is no obligation. If your BT17 property pre-qualifies, an accredited local installer will contact you to arrange a free home survey and confirm all the improvements available to you.