Frequently asked questions
Does receiving Income Support make me eligible for the Warm Homes Plan in BN88?
Yes. Income Support is one of the qualifying means-tested benefits for the Warm Homes Plan. If you receive Income Support and your BN88 home has an EPC rating of D, E, F or G, you are very likely to qualify for funded energy improvements. Submit the eligibility form to confirm what your property qualifies for.
What home improvements can I get on Income Support?
Eligible BN88 households on Income Support can apply for loft insulation, cavity wall insulation, solid wall insulation, underfloor insulation, air source heat pumps, ground source heat pumps, and smart heating controls, depending on the property's energy performance and suitability.
Do all Income Support claimants qualify?
Not automatically. You also need to meet the property condition requirement, primarily an EPC rating of D or below. The work must be on your main residence. Owner-occupiers and private tenants with landlord permission can both apply. The free eligibility check confirms your specific circumstances.
Can I apply if I am renting my home in BN88?
Yes, private tenants and housing association tenants on Income Support can apply, provided their landlord gives written consent to the work. Submit the form and we will guide you through the steps, including how to approach your landlord.
How long does the application take?
The online eligibility check takes about 60 seconds. If you pre-qualify, an approved installer in BN88 will contact you within 1 to 3 working days to arrange a free home survey and confirm exactly what your property qualifies for.
Is this service free?
Yes. The eligibility check is free and there is no obligation to proceed. Approved installers offer free surveys. You pay nothing for measures fully covered by the Warm Homes Plan grant.